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We know how critical your phone system is to the everyday running of your business, down time is costly and dated on-premise solutions can be frustrating and inhibit the flexibility of your workforce. Radius Connect leverages strategic relationships with many independently selected Tier 1 carriers to deliver bespoke, resilient and enterprise grade telecommunication, capable of utilising SIP, Hosted or ISDN infrastructure. Enjoy the benefit of procuring multi-network services from a single supplier, delivering solutions under one contractual agreement and one single invoice.

Bespoke solutions

Independently selected solutions

All our solutions are built in a bespoke manner for your business needs after a careful consultation process by our experienced in-house experts, and with carefully chosen vendors independently selected and managed by a named account manager. We can provide solutions by some of the leading communications vendors in the world, all fully managed by Radius Connect.

Comprehensive project management

Managed installation and support

Our customers will benefit from our award winning, impartial advice and support, as well as our experience in deploying solutions from multiple providers in a timely manner. Our experienced team can support you through planning, provisioning, implementation of your service, providing on-site support when required.

Diverse portfolio

Extensive product range

From SIP Trunking and Call Continuity, through to fully integrated Hosted Telephony and UCaaS suites, our solutions are handpicked, with uses cases from SME to multinational corporations, and always with the most favourable commercial terms. With features including call groups, auto attendant, barge, call transfer, MIFID II call compliance, as well as a vast selection of class leading hardware.

Resilience as standard

Resilient and scalable

Get updates and new features immediately, upscale your service as required, and connect multiple sites easily and cost effectively, with Radius Connect as your central point of contact. We can deliver unparalleled telecoms resilience and full inbound call diversity from SIP, Hosted or ISDN infrastructure.

Compliant solutions

MIFID and PCI compliance

Through our work supporting financial investment markets and some of the country’s leading insurance services providers, we continue to build solutions that can help your business meet both regulatory and internal compliance practices across mobile and fixed line services, including MIFID II and PCI Compliant call recording.

Account management

Award-winning support

Our experienced consultants will work at a strategic level across procurement, IT, accounts payable and Board, ensuring we deliver value across your business, while you enjoy unlimited 24/7 Freephone support, offices staffed seven days a week and same day hardware delivery (2 hours in London).

Single point of contact

Multiple carriers, single supplier

Access a powerful blend of carriers and products, tailored to your business and project managed throughout deployment, with one service level agreement, and a single monthly invoice, simplifying your procurement and supplier management.

Usage and cost control

Proactive online tools

We help you maintain visibility and control of your telecommunications usage and costs with an advanced suite of proprietary online and app-based solutions. We provide meaningful information and intelligence that you can act on from anywhere, at any time.

Our products

SIP

SIP trunking provides the best available upgrade to a traditional telephony system. Voice and data are provided over the same connection, via the largest proactively monitored SIP Trunking network in the UK, maximising network efficiency and enabling companies to migrate away from legacy ISDN and costly maintenance.

Hosted telephony

Hosted telephony offers a cost effective and flexible way to manage your communication needs without the capital expenditure of on-premises PBX installation and maintenance. Update your telephony now, get upgrades and new features immediately, upscale your service as required, and connect multiple sites quickly and easily.

Unified communications

Combine PBX functionality with IM, presence settings and both voice and video conferencing tools for effective workstream collaboration, through a single, class leading platform. Obtain real time insights into important aspects of your service through a comprehensive set of unique dashboards and reporting options for all endpoints.

Compliance

GDPR, MIFID II and PCI are just some of the major compliance concerns to consider when determining your business telephony requirements. From call recording to CNP payment systems, we have a wealth of experience in building solutions that ensure both regulatory and internal compliance.

Latest news and insights

5G mobile networks promise to revolutionise the world, with stable internet connections and download speeds 10 to 20 times faster. Imagine having a 3-hour video conference with super high video quality with an associate. 5G will give you access to such connections, a move that will expand opportunities for many businesses. There are, however, a select number of companies that will benefit significantly from 5G improvements.

The BT announcement that ISDN would be switched off by 2025 did not come as a complete shock for those who have been paying attention to the trends in tech and technological improvement. For many businesses, the focus now remains on how to improve the business going forward to make it ready for the new world order.

With so much technical and confusing messaging around the latest IT services and how Cloud can save you money and keep you secure, it’s hardly surprising many businesses are reluctant to make big decisions around areas of their business they do not fully understand.

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