Northern Ireland’s largest independent telecoms specialist Radius Connect has booked in with Hastings Hotel Group to provide enhanced mobile telecommunications to staff across Hastings Hotels.
Radius Connect, which recently established a new Belfast City centre base at Clarendon Dock as part of a suite of growth-focused investments, has secured a significant long-term contract to support the Hastings Hotels extended senior team with an advanced business communications support package.
A client of Radius Connect for more than a decade, the Hastings Hotels team has just taken delivery of a fleet of handsets, bolt-on data sharing and cost-saving international roaming to keep everyone continuously connected as part of a ‘wrap-around’ customer care package.
Radius Connect regional director for Ireland, Stephen McQuoid, said:
“We are really delighted to be closely working in partnership the Hastings Hotels to bring high quality business connectivity and flexibility to all the team in a highly cost-effective way. The hospitality sector is highly mobile, fast-paced and demanding and we look forward to continuing our strong relationship for many years to come.”
Radius Connect provides mobile, fixed line and cloud services based on solutions from providers including, Microsoft and Gamma plus operators Vodafone, O2, and EE.
Celebrating its 50-year anniversary this year, the Europa Hotel has been integral in the city and regions’ growing tourism sector, becoming a major part of Belfast’s renaissance as a major world tourist destination.
Hastings Hotels’ Managing Director, Howard Hastings welcomed the renewed partnership with Radius Connect:
“We’re really pleased with the advice and support provided by all the Radius team to deliver the business communication services we need to stay on top of our game.
Immediately responsive, friendly and warm, they listened carefully to our requirements before designing a bespoke solution that clearly illustrated the cost benefits, savings and improvements that we could incorporate to really make a difference.
Radius Connect cared about our business and we’re delighted to have found a partner that put our needs first.”
As part of its exceptional customer service, Hastings Hotels enjoy the services of a dedicated account manager, monthly reviews and continuous support in addition to a large choice of handsets.
Part of Sunday Times Top Track 100 company Radius Payment Solutions, which has more than 40,000 customers across the island of Ireland in telecoms, fuel cards and telematics, the new Radius Connect base at Clarendon Dock is instrumental in the integration of its business across the UK and Ireland and its growth focus in Northern Ireland to broaden the range of services available under one roof and brand.
The new Belfast hub will also act as a catalyst for further expansion across the island, complementing existing offices in Derry City and Galway – Radius Payment Solutions owns DCI, the island’s largest fuel card business which this year celebrates its 25th anniversary.
Celebrating a cohesive partnership, Radius is also booked into the Europa Hotel to celebrate a year of achievement with more than 120 staff this Christmas.