How to stay secure with your business phone system
Cloud phone systems are the future of telecommunications for businesses. The classic phone lines will see their end with the ISDN switch off in 2025.
While many businesses have already adopted cloud business phone systems, many are still reluctant to make the switch. The main concerns revolve around cybersecurity and cloud security. But what business managers need to understand is that starting with 2025 their company’s communications could be greatly affected if they don’t make the move.
This article aims to offer some business phone security help and advice and ease your mind so you can future-proof your telecommunications with no hassle.
How secure is VoIP?
VoIP offers cutting-edge security. Used internally a VoIP phone system is at least as secure as your traditional phone lines. It’s when you’re making calls outside the internal infrastructure that some vulnerabilities may appear. But if your internal IT infrastructure is secure, hosted voice is as reliable as it can be.
VoIP security is enabled through Session Initiation Protocol (SIP), which makes your business phone system an advanced and secured solution. SIP is a signalling protocol securing internet telephony. It’s as strong as they come and it does a great job securing communications over VoIP.
Can you increase VoIP security even more?
While business phone security is already good enough, there are some ways to make it even more secure, if you want. Some of these ways are:
- Encryption. It allows you to increase the protection of your data. If your data were to be intercepted by hackers, they’d be nearly impossible to decode.
- Network tests. That’s basically testing your network regularly through assessments and simulations to make sure it’s impenetrable.
- Using a VPN. That’s an additional tool to boost your cybersecurity. A VPN creates its own private network to send data safely and securely. Much like an internal network.
It’s also good business practice to set up robust passwords and use multi-factor authentication for cloud security purposes.
What are the main cybersecurity threats to VoIP security?
Business phone security is and should be of high concern. It’s fundamental to business success as it is to business compliance. Cybersecurity threats business owners and managers are mostly concerned with include.
Malware as a threat to VoIP business phone security
What’s important to remember about malware is that it’s a cyber-attack. It does not come from the VoIP system, but it targets individuals. It can come from someone opening an email on a device linked to the same channel as your hosted voice solution.
It’s important to remain vigilant and train your employees to spot cyber threats. Awareness can help to minimise this risk greatly.
Phishing scams
Phishing scams also targets individuals and employees. Scammers contact users on numbers similar to a legitimate organisation’s numbers (including banks or tax authorities). They aim to determine the user to give up confidential details and often succeed.
Education around this issue is very important and alertness can make the difference.
Call tampering on VoIP systems
Call tampering as a VoIP security threat means hackers trying to disrupt live calls. That could affect the call quality, perhaps cause delays or even periods of complete silence. All while they try to get data over the call.
However, these attempts are often countered by business phone security.
Denial of Service attacks to business phone security
DoS (Denial-of-Service) attacks can shut down a machine or a network, making it inaccessible to users. As users are blocked out of the service they require, the entire business operations will be affected.
However, installing the right firewalls and cybersecurity solutions means you’ll be safe from DoS attacks.
At Radius Connect, we offer the business phone security help and advice needed to keep you safe. Together with secure hosted voice systems and the best cybersecurity solutions. Let’s talk today and future-proof your business.
Concerns over cloud security
The cloud is still relatively new, which makes many organisations doubt the security of hosted voice solution. The main concern is related to data security. Many organisations fear they’ll lose data control and transparency or their ability to meet compliance.
But these concerns are not based on real evidence, but on myths and lack of public education on the matter.
We’ve addressed some of the most frequent concerns to dispel any fears.
Are cloud phone systems more vulnerable to data breaches?
Absolutely not! On the contrary, cloud services provide better control over your data as you get admin rights to easily access and control data.
VoIP data means archived calls and communication data. And hosted voice providers use military grade call encryption to store this data.
Does cloud security meet industry security and compliance standards?
Absolutely yes! Cloud telephony solutions are the future of business phone systems in all industries. That means industries such as banking and financial services as well, who face tight communications regulations. So, cloud services are designed to meet strict compliance and security regulations.
To make sure you find the best provider of VoIP solutions to keep your data safe and remain compliant, connect with us using your preferred method of contact.
Cybersecurity and remote working
As organisations have embraced the benefits of remote working, concerns over cybersecurity have grown.
Remote working means adopting new technology and VoIP is at the top of the list here. So, you need a strong VoIP security solution to ensure the smooth flow of your business communications.
You need expert support to make sure you choose the best cybersecurity solutions. One that’s tailored to your business needs.
You need a trusted provider and a reliable business phone system to keep you connected, while keeping security as a top priority.
Follow our business phone security help and advice tips and contact us to learn more about the solutions that will future-proof and secure your business telecoms.